Refund policy
Due to hygiene and safety reasons, we do not accept returns or refunds on opened or used products.
Refunds or replacements are only available if:
- The wrong item was received
- The product arrived damaged or faulty
- The item does not match its description
We do not offer refunds for change of mind, taste preference, or personal results.
Please contact us within 7 days of delivery at luxagensupport@gmail.com with your order number and issue details.