Refund policy

Due to hygiene and safety reasons, we do not accept returns or refunds on opened or used products.

Refunds or replacements are only available if:

  • The wrong item was received
  • The product arrived damaged or faulty
  • The item does not match its description

We do not offer refunds for change of mind, taste preference, or personal results.

Please contact us within 7 days of delivery at luxagensupport@gmail.com with your order number and issue details.